Set Up a Destination Whitelist – A Destination Whitelist allows you to choose countries that you’ll always be able to call, regardless of the outgoing rate.Should your call volume suddenly spike to unexpected or previously undialed locations, this system may block specific destinations that are out of character for your account. Destination Restriction – By default, your account is protected by a fraud detection system that continually monitors and profiles your common call destinations and call volume.Set a Maximum Outbound Rate – The maximum outbound rate tool prevents you from calling expensive locations and generally prevents an intruder or a compromised system from dialing high-cost areas on your account.Set Up IP-based Authentication for Outbound Calls – Setting up IP-based Authentication and disabling outbound SIP credentials prevents an outsider from using your SIP credentials to place fraudulent outbound calls on your account and helps secure your account against known avenues of compromise.Set Account Restrictions for Fraud Prevention in the Flowroute Self-Serve Portal:. ![]() Below are some resources you may want to explore. We are also active members of key industry and regulatory organizations that are all working hard on solutions designed to prevent and detect consumer fraud and abuse.įlowroute also has a robust knowledgebase of fraud-related articles and tutorials to assist you in keeping a handle on your own fraud prevention and management programs. Our award-winning customer success team works with our partners and customers every day to prevent telecom fraud.
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